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Exercise - Improving your 'consultation' influencing style

Length: 
20 minutes

Imagine you were in one of the situations below. Reflect on what you might say.

Exercise 1

Try this when you are delegating a task to someone:

  • Ask the person for any ideas they might have about how to do the task better; ask for suggestions.
  • Ask the person if they have any concerns about doing the task and how they could be overcome.
  • Ask at an early stage about how you might best plan the task together.

or

Exercise 2

Try this when you are consulting your boss about a task they have delegated to you:

  • Ask for any ideas they might have about how you could do the task better; ask for suggestions.
  • Ask if there is anything they know that would help you do the job better.
  • Ask for feedback after you have completed it.

Practice makes perfect

Reflect on how you might appropriately build this consultative approach into your day to day interactions with people. Make a real effort to use these behaviours – appropriately, of course - over the next four weeks. Making a consistent conscious effort to change your behaviour is the best way of making it stick long term.